FAQ

DIGITAL TACHOGRAPH

What is the digital tachograph?

A digital tachograph is a device fitted to a vehicle (just like the analogue tachograph), that records its speed and distance and the tachograph cards.

Analogue tachograph discs have been replaced by smart cards, based on a chip, which store driving information and provide access to certain functions according to the user profile (driver, company, control body or garage). The stored information is the same as for times and speeds currently displayed on analogue tachographs but will be virtually impossible to manipulate.

The vehicle unit will be installed inside the driver’s cab so that the driver can visualize it and handle it. This will communicate with the sensor, which will be installed in the gearbox normally connected to the unit via a cable.

Is it compulsory to have a digital tachograph?

Generally, all vehicles with a MPW of over 3.5 tonnes or in the case of passenger vehicle that have more than 9 seats including the driver, with certain exceptions.

What types of cards are used in digital tachographs?

There are several types of digital card: Driver cards are used by drivers to record driving information of a digital tachograph user. Company cards are used by companies which own vehicles with digital tachographs. Control cards are used by law enforcement agencies to retrieve data from the digital tachograph head or driver card. Workshop cards are used by authorised tachograph technicians to fit and calibrate tachographs.

How to block the data stored in our digital tachograph when we buy a truck?

The company card allows you to view, print and transfer the information stored in the tachograph and to lock or unblock it. The locks prevent other companies can access the data stored in the tachograph for downloading and analysis. The self-employed (freelance), should apply for both a driver and a company card too.
Company cards shall be valid for five years, as well as the driver cards. Without the Card Company, information about driver activities stored in the tachograph will not be possible to be collected and gathered by the owner company.
After this brief introduction, let’s turn back to our current matter; note that the company which sells the truck must “tell” to the tachograph that it no longer belongs to the company. This is done by removing the tachograph company card and “unlock” data. With this we prevent that recorded data continue being assigned to the selling company

Unblock company
Company unblocked

FOTO 1
The tachograph is no longer linked to any company.
The buyer of the vehicle must “lock” the tachograph on behalf of his company.
This is done by simply inserting the card of the new company into any slot of the tachograph

Automatically will appear the below message on the screen:
Company locked

FOTO 2
Now the tachograph has already been assigned to the new company, the buyer. From now on you can download data from the data memory. You cannot view or download previous data

DRIVER CARD

¿WHAT KIND OD DATA ARE STOCKED ON THE DRIVER CARD?

The cards store first of all the personal data of the driver (including name, date of birth, driving license …) and on the other hand data such as driving and rest time (including all activities performed, vehicles used, countries, mileages, events and system failures)

How to apply for the driver card?

The driver should apply for the driver card at the Provincial transport Office, or by filling in an online application from (every time more frequently used)

What happens if my driver card gets lost?

The driver must apply for a replacement card within 7 calendar days of the driver card being lost and must notify de competent body where the diver is resident. In the meantime, the driver can continue to drive but must print out every day the data on his driving and rest times recorded in the Vehicle Unit (VU) at the end of the journey, add his personal details and sign the printouts, just like with the analogue tachograph.

What happens if my driver card is faulty?

If the driver card is being defective or rejected by the tachograph, the driver must apply for a replacement card within 7 calendar days and must notify de competent body where the diver is resident. In the meantime, the driver can continue to drive but must print out every day the data on his driving and rest times recorded in the Vehicle Unit (VU) at the end of the journey, add his personal details and sign the printouts, just like with the analogue tachograph.

What happens if my driver card is stolen?

The driver must apply for a replacement card within 7 calendar days of the driver card being stolen, must report it before de security agencies and notify de competent body where the diver is resident. In the meantime, the driver can continue to drive but must print out every day the data on his driving and rest times recorded in the Vehicle Unit (VU) at the end of the journey, add his personal details and sign the printouts, just like with the analogue tachograph.

Can you drive without the driver card?

You can only drive without a card if the card has been lost, stolen, damaged or is malfunctioning. During this time you must keep daily records by taking Vehicle Unit printouts, sign/ date and print your name on the back of them and retain them for inspection just like you would do with an analogue tachograph.

Replacement of driver card

The driver card validity is for 5 years. The driver should apply for a new card at least 15 days before it’s expire at relevant national card issuing authorities where the driver is permanent resident .

Change of permanent address –what should I do?

In case it is necessary to modify the data on the card, the driver should contact the Provincial Transport Office that corresponds within a period of one month since the change occurred. You must present a proof document of change and request a new card that reflects these changes

Do the driving and the rest time change?

No, the driving and rest time remain reflected in the European Regulation C.E. 3820/85

COMPANY CARD

What are the company cards?

The company card is a proof of identification of the owner company and allows the company to control and monitoring of digital tachograph information stored within the digital vehicle unit.

What kind of data is stored?

The company card records the company details and driver activity times – driving, other work, rest and breaks and as well the company card allows you to ‘lock’ and unblock data recorded in the tachograph.

Who gets a company card?

Company cards may be requested by companies that are owners or lessees of vehicles equipped with digital tachographs. Self-employed drivers who are owners of a vehicle with a digital tachograph installed should also request a company card

When and how should I download the data contained on the chip of the driver card?

Generally the content must be downloaded within a maximum of 28 calendar days. In addition there are specific circumstances in which you must download the data of the driver card.

  • When quitting the company
  • When the competent authority requests to download data
  • Upon renewal of the card
When and how should I download the data from the digital tachograph?

The data from the vehicle’s tachograph must be downloaded every 90 days maximum and there are also some specific circumstances when an anticipated downloading should be foreseen:

  • Before handing the vehicle or in case of the selling, or if is a leasing vehicle, before the vehicle is returned to the lessor.
  • When the competent bodies require the download the data.
  • When malfunction is detected but the tachograph still allows download.
Who’s responsible to save the data stored on the driver card chip?

The responsible to save and store the data during for at least 365 days in chronologic order is the owner company or the lessor company of the vehicle. The GESATD software makes easier this download.

Who’s responsible to save the data stored on the digital tachograph?

The responsible to save and store the data during for at least 365 days in chronologic, registration date and content order, is the owner company or the lessor company of the vehicle. The GESATD software makes easier this storage task and also the ownership of the downloaded data.

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